Meraki SM Overview

Meraki's Mobile Device Management Software (MDM), is called Systems Manager (SM).


SM, when installed on end user devices, allows:

  1. Provisioning

  2. Monitoring

  3. Security


Typical use cases:

  1. Securing BYOD Environments

  2. Managing Contract Worker Devices.

  3. Guest WiFi Security

Pain Points SM Solves

NOTE: Depending on exact functionality requirements these functions are either directly enforced via SM or indirectly enforced via 3rd party applications required by SM.

Sick of end users:

1. Not having security updates/patches applied

2. Visiting unapproved sites

3. Downloading unapproved applications/files

4. Using out of date firmware

5. Losing/having devices stolen with no ability to recover

6. Circumventing company IT policies on devices

7. Using their own devices with no IT control

Want to remotely:

1. Control devices via screen share with admin control

2. Restrict end device functionality

3. Encrypt devices

4. Manage BYOD and onboarding / leaving employee hardware

5. Enable group security polices

6. Erase devices

7. Lock down devices – forcing updates and physical interaction

8. Locate devices physically

9. Geofence devices

10. Troubleshoot end user devices for storage/memory/app usage

11. Enhance company mobile device security.


Where SM fits in the network

Far right, on end user devices.

Operating Systems Supported

  • Android 4.4.4 or higher including phones, tablets & more (Android Enterprise requires 5.0+)

  • Chrome OS including Chromebook & more (G Suite or G Suite for Education account)

  • iOS and iPadOS 5 or higher including iPad, iPod Touch, & iPhone (SM app requires iOS 7 or higher)

  • tvOS including Apple TV 4 and Apple TV 3

  • macOS 10.7 or higher including Macbook, iMac, Mac mini, Mac Pro, & more

  • Microsoft Server 2016, 2012, 2008 R2

  • Windows 10, 8.1, 8, 7 including Surface, tablets, desktops, laptops, & more

Free Trial

Trial Systems Manager free on 30 devices for 30 days here: https://meraki.cisco.com/form/systems-manager-signup

SM Limits for 1 Network

Maximum number of unique...

Devices: 30,000

Profiles: 2,000

Apps: 1,000

Users: 30,000

Apple School Manager users: 10,000

Tags: 5,000

Geofences: 5,000

Security Policies: 5,000

Further Details

SM Licensing / Ordering Information

1 year licence = LIC-SME-1YR

3 year licence = LIC-SME-3YR

5 year licence = LIC-SME-5YR